Unlimited Phone and Email Support
Get help as needed. All iBILLED.me account subscriptions include unlimited member's support via phone or email with our in-house Support Access Team. iBILLED.me support staff are eager to help. Get quick, individualized responses with clear instructions, useful links, and screenshots. Phone, chat, and email support are all offered 5 days a week! Contact us weekdays 9AM-9PM EST.
Spanish Language Support:
We believe in customer service and are dedicated to safeguarding the best possible experience for all our users. iBILLED.me was designed for efficiency with effective results, so our Support Access Team supports the Spanish language, as well as English. Members may rest assured that meaningful communication necessary for assistance is available with iBILLED.me.
Software Updates
iBILLED.me offers free software updates. Our professional development and IT teams update our applications regularly. Members receive the most recently updated version of iBILLED.me upon logging in. Additionally, members are notified of any upcoming changes and/or new features pending update.
Customer Clients Migration
Migrating your existing clients to iBILLED.me could not be easier. Our Support Access Team is here to guide you through each step of the migration process.
Common Questions
How do I contact iBILLED.me support access team?
Customers can contact iBILLED.me via chat, email, and scheduled telephone calls.
Is there a fee for existing client’s migration to iBILLED.me system?
For a one-time fee of $300, our team assists in your client data migration into iBILLED.me Practice Management Software. It is required that all client data (i.e. demographics, insurance, etc.) be in a transferable format (i.e. Excel, CSV, or PDF file) and iBIllED.me. takes care of the rest.
Is iBILLED.me open on the weekends?
No. iBILLED.me is currently closed on the weekends; however, you can access iBILLED.me online knowledge base 24/7.